FAQ

Here you find Quenstions & Answers to PSD2 API related topics.

Accounts

Q: Why is the accountlist for a paymentserviceuser empty?
A: If the payment service user does not have power of attorney of any payment accounts in the web bank, then the account list will be empty. 

Q: How can I see the accountholder name?
A: You must create a consent with "allAccountsWithOwnerName". See ConsentApi. 

Certificates/Onboarding

Q: Can we use more than one TPP callback uri?
A: Yes

Q: Can we change/add another callback uri to our existing app?
A: Yes

Consent

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A: 

Payments

Q: Why has a payment been rejected?
A: Due to client confidentiality we can not answer that question. You must ask the PSU to contact the bank.

Q: Why is an instant payment rejected instantly after PSU signed the payment?
A: An instant payment cannot be pending and will therefore immediately be rejected e.g if daily limit is exceeded or if there are insufficient funds.

Q: What are the cutoff hours for each payment type?
A: The cutoff hours for each payment type is as follows:

  • domestic credit transfers: 22:30
  • domestic paymentslip: 20:00
  • instant domestic credit transfers: (no cut off)
  • intraday domestic credit transfers: 12:30
  • sepa credit transfers : (individual)
  • cross border credit transfers: (individual)

Transactions

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